W60B and W54H can't handle simultaneous calls... Need help

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Threaded Mode \| Linear Mode W60B and W54H can't handle simultaneous calls... Need help
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testlabuser2015 Offline

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Posts: 8

Joined: Dec 2015

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Post: #5

RE: W60B and W54H can't handle simultaneous calls... Need help

Sounds like the number of simultaneous calls per handset/registered sip account on the phone may be set to 1.
You can log into the WebUI of the W60 Base, go to Account > Advanced > scroll to the bottom, its the last setting.
I would also check Features > General Information >> Call Waiting, it may not be enabled.
Regarding these options, you may also want to confirm with your ITSP (VoIP) provider to see if they support them or not.
Some ITSP's do not include Call Waiting by default and may not allow more than one call per device/user at a time.

08-08-2021 01:12 AM

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Messages In This Thread

W60B and W54H can't handle simultaneous calls... Need help - BobbyfromParis - 04-19-2021, 11:27 PM

RE: W60B and W54H can't handle simultaneous calls... Need help - complex1 - 04-20-2021, 01:34 AM

RE: W60B and W54H can't handle simultaneous calls... Need help - BobbyfromParis - 04-20-2021, 11:52 PM

RE: W60B and W54H can't handle simultaneous calls... Need help - Babylonia - 04-24-2021, 01:46 PM

RE: W60B and W54H can't handle simultaneous calls... Need help - testlabuser2015 - 08-08-2021 01:12 AM

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