[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
yealink w53h can't hear caller
Author Message
complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,536
Joined: Jan 2014
Reputation: 47
Post: #16
RE: yealink w53h can't hear caller
(03-17-2021 02:30 PM)daler86 Wrote:  
(03-16-2021 08:46 PM)complex1 Wrote:  
(03-16-2021 07:25 PM)daler86 Wrote:  
(03-16-2021 05:07 PM)complex1 Wrote:  
(03-16-2021 11:54 AM)daler86 Wrote:  G.711 A-law µ-law codec absent

G.711 A-law and µ-law codecs also called PCMA and PCMU...
I have more than 100 sip-phone working without a problem, also sip application working without problem. I think to missed some config in Yealink

There is no missing config in Yealink.
If your W60B is running the latest firmware and you have the device reset to factory default, provisioning it from your FreePBX it should work.
You were saying internal calls work, external calls have one way audio. Then I should say the issue must be found in your FreePBX config, not in the W60B.

I have not to router, my asterisk server direct connection to sip provider

I'm talking the Yealink to FreePBX, not the FreePBX to SIP provider.
The phones need to download the data (provisioning) from the PBX, not from the SIP provider.

Kind regards,

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-17-2021 08:30 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
yealink w53h can't hear caller - daler86 - 03-11-2021, 09:20 PM
RE: yealink w53h can't hear caller - complex1 - 03-17-2021 08:30 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Yealink W90 + W73H Voice issue in The Area Where The Old Dect System Works nolto 0 188 06-29-2024 11:34 PM
Last Post: nolto
  W79P - caller can't hear us sgbarrow 1 1,591 11-16-2023 09:41 PM
Last Post: complex1
  Yealink W73P (W70P + W73H) Remote control zebrik 2 3,246 01-22-2023 09:14 PM
Last Post: zebrik
  yealink w60p data initializing (W56H) gijoe 4 14,857 01-26-2022 06:17 PM
Last Post: complex1
  Urgent - Help needed - W60B & W53H problems - firmware - connection - etc groenebeek 1 7,053 01-07-2022 06:16 PM
Last Post: complex1
  Yealink W70P (W73H/W70B) borisa 1 5,734 11-30-2021 06:19 PM
Last Post: complex1
  yealink ! please add normal ringtones w56h or let upload own ringtones mustimese 1 5,911 08-27-2021 08:56 PM
Last Post: Phil2021
  W60 / W53H Microphone Volume metrocomsupport 0 5,119 01-28-2021 03:45 AM
Last Post: metrocomsupport
  W60B/W53H Bestbase option not working austinh 1 6,648 02-03-2020 08:47 PM
Last Post: complex1
  Change the ring tones of a W53H device Rademacher 1 6,121 09-12-2019 02:56 PM
Last Post: complex1

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication