Call History adds a "1" to extension number

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Threaded Mode \| Linear Mode Call History adds a "1" to extension number
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,438

Joined: Jan 2014

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Post: #2

RE: Call History adds a "1" to extension number

(02-24-2021 10:44 PM)VAspeed3 Wrote: I have one T57W that prepends a "1" to the extension number on internal calls. This means trying to redial that extension from Call History gives an error because that extension number does not exist. Is there a setting to fix here?

Hi,

Login the phone and check if the "Replace Rule" are empty.
(Settings > Dial Plan > Replace Rule)

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

02-25-2021 02:17 AM

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Messages In This Thread

Call History adds a "1" to extension number - VAspeed3 - 02-24-2021, 10:44 PM

RE: Call History adds a "1" to extension number - complex1 - 02-25-2021 02:17 AM

RE: Call History adds a "1" to extension number - VAspeed3 - 02-26-2021, 12:25 AM

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