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Missing softkey to End Call
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Kabbott Offline
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Joined: Jan 2021
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Post: #1
Bug Missing softkey to End Call
We have Yealink T58A phones on the Zoom Phone network; Firmware is v. 58.85.3.4.

Some users use Bluetooth headsets, and there doesn’t seem to be a one-touch way to end/hang up a call.

To end a call, we have to either
·Put the call on hold; then the hangup button appears on the screen
· Hit the physical headset button (this only disconnects the headset and changes to speakerphone), then hit the speakerphone button to end the call

I went into the web interface of the phone, >Settings>Soft Key Layout, and enabled End Call, but it does not appear anywhere on the phone screen.
   

Yealink support sent me instructions to enable it but the screenshot they sent is not like my phone
   

What am I missing?
02-02-2021 10:23 PM
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Missing softkey to End Call - Kabbott - 02-02-2021 10:23 PM

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