[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Slow to ring on incoming call
Author Message
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,509
Joined: Jan 2014
Reputation: 44
Post: #2
RE: Slow to ring on incoming call
(01-25-2021 07:19 AM)rodcrux Wrote:  Hello,
We have 2 W52P handsets on the same number.
They are slow to start ringing on an incoming call - the delay is between 5 and 10 seconds typically.

We also have an Android phone running Voiper VOIP software on the same network which starts ringing well before the Yealink pair.

Is there some way to speed up the response time of the W52P's? (They work fine otherwise)

Thank you in advance for any help.

Base:
Firmware Version 25.80.25.1
Hardware Version 25.1.0.0.0.0.0

W52P:
Handset1 26.73.179.4
Handset2 26.81.0.30

Hi,

As far as I know is there no way to speed up the response time of the W52P.
What you can try is to upgrade the Base and Handset2 with the latest available firmware (25.81.0.60 and 26.81.0.50), then reset the Base to factory default, re-provisioning it and try again.
I don’t know how to upgrade the firmware of your Handset1

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-25-2021 07:10 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Slow to ring on incoming call - rodcrux - 01-25-2021, 07:19 AM
RE: Slow to ring on incoming call - complex1 - 01-25-2021 07:10 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  internal call between two base stations fails janus 1 7,245 01-07-2021 07:20 PM
Last Post: complex1
  Handheld does not receive incoming calls dunzi 3 10,108 12-02-2020 10:41 PM
Last Post: complex1
  Is there no call history in web management panel in W52P? poznaniak 1 7,656 08-10-2020 12:49 PM
Last Post: complex1
  Anon.Call Rejection, cannot disable DJ_HiP 4 15,478 09-03-2018 03:01 AM
Last Post: DJ_HiP
  call forward not working michael.gath 2 13,792 09-03-2018 02:09 AM
Last Post: okulhealth
  Cannot transfer incoming calls EverythingVoice 0 5,269 06-19-2018 10:36 AM
Last Post: EverythingVoice
  Incoming call ringing on another accounts phone Playboater 0 4,838 05-26-2018 09:38 PM
Last Post: Playboater
  How to blacklist incoming call number? Michaelawertyuiol 12 31,151 01-11-2018 08:17 AM
Last Post: Aishion_Yealink
  Call drops after 10 minutes nic 1 7,430 12-12-2017 03:14 PM
Last Post: complex1
  W52P disable call ended display PhilipDarnell 1 7,324 11-22-2017 07:14 PM
Last Post: janduy.manzanos@gmail.com

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication