poor inbound auido quality T5XW

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Threaded Mode \| Linear Mode poor inbound auido quality T5XW
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jwmilleril Offline

Junior Member

Posts: 2

Joined: Dec 2020

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Post: #1

poor inbound auido quality T5XW

We have a bunch of T54W and T57W phones with the PC connected to the PC port on VLAN 1 and the Audio is on VLAN 50 all auto provisioned using the 3cx out of the box templates. Pretty regularly when on a call, the inbound audio will start to garble. The outbound audio is not impacted. We can reproduce this problem if we do a speed test on the PC while on a call indicating (to me anyway) that QoS isn't working correctly. If I insert a managed switch on the same LAN jack to separate the PC from the phone, the problem goes away. But, I obviously don't want to purchase POE switches for the whole company. Oddly enough, we don't seem to be able to reproduce the problem on a T46S.

Any ideas?

12-05-2020 05:16 AM

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poor inbound auido quality T5XW - jwmilleril - 12-05-2020 05:16 AM

RE: poor inbound auido quality T5XW - jwmilleril - 12-17-2020, 06:08 AM

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