[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W60B Handset Intercom
Author Message
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,194
Joined: Jan 2014
Reputation: 34
Post: #2
RE: W60B Handset Intercom
(11-30-2020 09:25 PM)meeks726 Wrote:  Hello,

The Intercom feature to "All Handsets" doesn't seem to be working.
All handsets have "Auto Intercom" enabled and as well as the "Auto Pickup."
It seems like everything we try to do an Intercom to "All Handsets," all handsets would light up and beep once, and only ONE handset picks up all the time. The handset that would usually auto-pickup the Intercom is random.

We have tried restarting all handsets as well as the base.
We have 7 total handsets and are running on firmware version 77.83.0.65.

Does anyone know a solution for this?

Thanks

Hi,

Intercom calls to multiple handsets at once is not possible, as far as I know.

An intercom lets you send voice messages to a single extension with two-way audio. This means the recipient can reply to you directly from their phone or web client. Delivery of intercom messages is instant, so the recipient hears a short beep, directly followed by the message. Intercom can be used to remind colleagues to check an important email or remind them of an upcoming deadline.

Are you not confused with Paging?
Like an intercom, paging also lets you deliver quick voice messages to your colleagues. Unlike an intercom however, paging delivers one-way audio messages to ring groups, meaning you can broadcast to multiple extensions simultaneously, but they cannot automatically reply back. Paging is typically used to make announcements such as fire drills, visitor arrivals or the start time of events.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-01-2020 12:03 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
W60B Handset Intercom - meeks726 - 11-30-2020, 09:25 PM
RE: W60B Handset Intercom - complex1 - 12-01-2020 12:03 AM
RE: W60B Handset Intercom - meeks726 - 12-01-2020, 02:21 AM
RE: W60B Handset Intercom - complex1 - 12-02-2020, 12:05 AM
RE: W60B Handset Intercom - meeks726 - 12-02-2020, 03:08 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W60B base firmware downgrade RingCentral brewginger 2 252 01-18-2022 12:58 AM
Last Post: brewginger
  Urgent - Help needed - W60B & W53H problems - firmware - connection - etc groenebeek 1 323 01-07-2022 06:16 PM
Last Post: complex1
  W60B Compromised and unable to factory reset socialtelecoms 3 404 01-07-2022 12:22 AM
Last Post: Yisroel_MongoTEL
  The handset terminal does not see the base station wasp-1111 2 312 01-07-2022 12:14 AM
Last Post: Yisroel_MongoTEL
  cli friendly API for import/export/delete handset directories & blacklists? warthog9 3 1,896 09-13-2021 06:05 PM
Last Post: Kylo_Yealink
  W60B emitting high-pitched noise msncookie 3 2,392 08-18-2021 09:47 PM
Last Post: msncookie
Question W60B and W54H can't handle simultaneous calls... Need help BobbyfromParis 4 3,942 08-08-2021 01:12 AM
Last Post: testlabuser2015
  W56P registering to W60B - Synchronizing please try later Trey 3 9,105 08-03-2021 08:58 AM
Last Post: digiaustin
  W60B & RT30 Only 4 handsets ring Nigel 21 4 4,381 07-26-2021 03:20 PM
Last Post: Steffen.Hager
  Connecting WH66 to W60B aaronl 0 1,342 07-08-2021 07:31 AM
Last Post: aaronl

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication