[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
3 xW56H. 1 working, but 2 wont work.
Author Message
hormozi Offline
Junior Member

Posts: 4
Joined: Oct 2020
Reputation: 0
Post: #5
RE: 3 xW56H. 1 working, but 2 wont work.
(11-03-2020 12:39 AM)complex1 Wrote:  
(11-02-2020 11:02 PM)hormozi Wrote:  Thanks for such quick response!

Sadly, yes they are all same region.

hardware ID on working phone :
on broken one:


When i click on line status, on the working phone it just shows the number.

On the phones that don't work, it shows the number, then a small red icon underneath showing a phone icon and a stop sign.


What could be the cause is that the new W56H and base run on "Deutsche Telekom" special edition (xx.xx.179.xx) firmware and therefore do not communicate well with both used handsets (xx.xx.188.xx).
You could consider upgrading the W56P / W60P base to the latest xx.xx.0.xx firmware, if possible, so that everything communicates properly again. This is at you own risk or contact DT first.
The handsets can be upgraded with the latest firmware via OTA.

Please tell me the model (W52P/W56P/W60B) and firmware of the base.
Here you find the Yealink firmware:
W56P - http://support.yealink.com/documentFront...mentId=110
W60P - http://support.yealink.com/documentFront...mentId=206

It is a W60B
11-03-2020 05:27 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RE: 3 xW56H. 1 working, but 2 wont work. - hormozi - 11-03-2020 05:27 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Earpiece not working - speaker and headset ok Simon Tickner 2 2,383 02-18-2022 02:56 AM
Last Post: awilson@intermaxteam.com
  W56H handset on a Gigaset DECT base station working? Frank@Meeet 2 8,604 09-09-2020 05:56 PM
Last Post: trushing@askonecall.com
  Two SIP accounts on one base with one handset not working yeaasm 1 6,491 11-03-2016 08:09 PM
Last Post: yeaasm

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication