[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46s phone locking users out with continuous bad password attempts.
Author Message
jwilson@thehills Offline
Junior Member
**

Posts: 1
Joined: Feb 2019
Reputation: 0
Post: #1
T46s phone locking users out with continuous bad password attempts.
Hi All...

I have been trying to get support via Yealink for many months now but they are unable to resolve the issue.

Environment:
T46s phone managed via YDMP using skype for business 2019
Credentials are entered via BTOE software.

Problem:
Users getting locked out via their phones.

what it looks like so far:
when a users password expires the user will update their AD password at next login.
The phones then continue to work but I believe they start getting bad authentication attempts. Usually this doesn't happen straight away but may happen up to 30 days later.
we can manually log the users phone out and back in but should the phone not be asking the users to update their password or show that there is some sort of problem?
I have sent logs to yealink but it doesn't even seem that they can read them...

how does everyone else deal with users changing AD passwords and using the yealink phones?

we used to have the HP phones that ran a cut down version of Lync and it used certificates to authenticate via the Skype server and we didn't have any issues like this.
10-08-2020 10:05 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T46s phone locking users out with continuous bad password attempts. - jwilson@thehills - 10-08-2020 10:05 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46S Password not recogised ....sometimes Hanno 2 361 03-04-2021 04:31 PM
Last Post: bob_1921
  T46S - Outlook Contacts limited to 1499 GaryFoxTayto 0 33 03-02-2021 10:14 PM
Last Post: GaryFoxTayto
  T46s rings 1time then silent, should ring 5 times Bizfon 2 102 02-25-2021 11:22 PM
Last Post: Yisroel_MongoTEL
  T46s Not showing DND status to other users vgraham 3 273 02-24-2021 02:23 PM
Last Post: Albert_Yealink
  Connect T46S to Sennheiser Impact SDW 5014 headset Tee 1 217 02-06-2021 04:59 PM
Last Post: complex1
  Yealink T46s credentials slakic 0 436 12-20-2020 06:43 PM
Last Post: slakic
  T46S with Bluetooth and Wifi (BT40 and WF40) at the same time S10 1 695 12-16-2020 06:16 AM
Last Post: Yisroel_MongoTEL
  Yealink T46s SFB Firmware change to T46s mhassi 1 906 12-01-2020 12:54 AM
Last Post: Yisroel_MongoTEL
  Phone book search with accented characters Maxence 0 456 11-16-2020 07:18 PM
Last Post: Maxence
  T42S factory reset without default password JeffWilkinson 12 6,057 11-03-2020 02:26 PM
Last Post: Jay_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication