[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Provisioning only works on startup
Author Message
Jay_Yealink Offline
Junior Member

Posts: 5
Joined: Apr 2019
Reputation: 0
Post: #4
RE: Provisioning only works on startup
(09-28-2020 09:44 AM)Snapdragons Wrote:  
(09-28-2020 08:30 AM)Jay_Yealink Wrote:  Dear Customer,

Thanks for reaching out and letting us know your question.

Base on your info, "tftp to file failed, code = -168, msg = , retry = 1", it means that the file doesn't exist or is forbidden to visit. So please kindly check your TFTP server first.

Thank you in advance.


Hi Jay, thanks for your reply. So the TFTP server is all functioning as it should - in fact, I have two phones side by side, one still running and the other I upgraded to Both have identical provisioning settings.

The 0.15 one works fine, both on power up and manual provisioning. The 0.125 one provisions on power up, but when I manually provision, it immediately says ‘failed’.

The fact that it provisions successfully on power up suggests that the provisioning settings are all correct though.

I just tried downgrading to 84.0.90 and auto provisioning manually works as expected. Upgrading back to 0.125 gives me the ‘configuration update failed’ message every time when provisioning manually.


Thanks for your feedback.

In this case, could you please follow the FAQ below to reproduce the issue and share the diagnostic files (pcap file, config.bin file and level 6 syslog file)?
> FAQ reference: http://support.yealink.com/faq/faqInfo?id=707

If it is possible, please share with us these two phones' diagnostic files. Then I will be able to make a comparison between the issue one and the work-well one, and try to figure out what happened.

Thank you in advance.

09-29-2020 12:49 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RE: Provisioning only works on startup - Jay_Yealink - 09-29-2020 12:49 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  How to disable Voicemail from .cfg in auto provisioning file? boniakowski 2 187 09-19-2023 12:03 AM
Last Post: boniakowski
  account.X provisioning vieri 7 2,838 02-10-2023 07:02 PM
Last Post: vieri
  T46U Not Contacting Provisioning Server 88fingerslukee 0 1,594 09-06-2022 11:43 PM
Last Post: 88fingerslukee
  Need help auto provisioning a phone with Nextiva service. LittleDogTech 3 3,509 08-30-2022 06:28 PM
Last Post: complex1
Question "Trusted Certificates" and auto provisioning jobst 3 4,807 06-15-2022 11:00 AM
Last Post: dbonnell
  T46G RingCentral Provisioning jszima 0 2,764 03-07-2022 10:24 AM
Last Post: jszima
  Setting of lang.gui via remote provisioning cloudaware 1 3,766 10-26-2021 07:11 PM
Last Post: cloudaware
  zero touch provisioning & firewall gareth20202 2 6,065 10-09-2021 04:55 PM
Last Post: Phil2021
  Step by Step for Auto Provisioning nguyenp 2 8,713 08-06-2021 04:27 PM
Last Post: Phil2021
  I don’t understand how it works. Andrei9385 1 5,032 03-18-2021 10:54 PM
Last Post: Ivan86

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication