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Conference Bridge Issue with #
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,178
Joined: Jan 2014
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Post: #2
RE: Conference Bridge Issue with #
(09-14-2020 11:49 PM)TampaVoip Wrote:  When trying to connect to a Conference Bridge via a T57W, after initially dialing the conference bridge number, you are asked to enter the Conference Bridge Number followed by # (pound). When you press #, it says, "Transferring".

I have gone to Features - General Information - "Key As Send" and Disabled it.

It still wants to transfer the call. How can I just sed the DTMF for "#"?


I have just checked your settings in my T57W and when I press the number 1234#, the PBX or provider receives the number 1234#, so with "#" in the number.
I think the problem should be checked with your provider or in the PBX.

Possible solution:
Reset the phone to factory default and try again.

Hope this will help.

Kind regards,

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-15-2020 02:28 PM
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Messages In This Thread
Conference Bridge Issue with # - TampaVoip - 09-14-2020, 11:49 PM
RE: Conference Bridge Issue with # - complex1 - 09-15-2020 02:28 PM

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