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Phone features not working
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KenleyHickman Offline
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Posts: 6
Joined: Sep 2020
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Post: #7
RE: Phone features not working
(09-12-2020 11:42 AM)complex1 Wrote:  
(09-11-2020 08:52 PM)KenleyHickman Wrote:  
(09-11-2020 08:28 PM)complex1 Wrote:  
(09-11-2020 07:27 PM)KenleyHickman Wrote:  Thank you.

I tried that. Phone even shows "DND mode enabled" when I turn on DND but calls still go to the phone.

And, call forward shows "calls will be forwarded" but calls still go to the phone instead of forwarding.

Any other suggestions?

Hi,

Please try this one:
Features > General Information > Return Code When DND: "486 (Busy Here)"

I don't have "general information" under the features tab. Under the features I have "call forward, call waiting, auto answer, DSS, DND, intercom, diagnostics, others.


I'm using a T46S Phone.

Is your phone running on the latest firmware 66.85.0.5 ?
If not, please upgrade and do not forget after the upgrade is finished to reset the phone to factory default.

I upgraded to 66.85.0.36 last week. Now I should upgrade to 66.85.0.5 and try everything again?
09-14-2020 01:07 PM
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Messages In This Thread
Phone features not working - KenleyHickman - 09-11-2020, 04:18 PM
RE: Phone features not working - complex1 - 09-11-2020, 05:22 PM
RE: Phone features not working - complex1 - 09-11-2020, 08:28 PM
RE: Phone features not working - complex1 - 09-12-2020, 11:42 AM
RE: Phone features not working - KenleyHickman - 09-14-2020 01:07 PM
RE: Phone features not working - complex1 - 09-14-2020, 02:28 PM
RE: Phone features not working - complex1 - 09-14-2020, 03:38 PM

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