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Phone features not working
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,503
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Post: #2
RE: Phone features not working
(09-11-2020 04:18 PM)KenleyHickman Wrote:  I can set DND on my phone, but when I call it, it rings normally. Also, call foward is not working and doing the same thing. Any suggestions of what to check?

Hi,

Please try next:
DND: Features > Forward & DND > DND > DND status: ON
The phone won't ring anymore.

Call Forward: Features > Forward & DND > Always Forward: ON and set Target: Destination number
The phone will forward an incoming call to the destination number.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-11-2020 05:22 PM
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Messages In This Thread
Phone features not working - KenleyHickman - 09-11-2020, 04:18 PM
RE: Phone features not working - complex1 - 09-11-2020 05:22 PM
RE: Phone features not working - complex1 - 09-11-2020, 08:28 PM
RE: Phone features not working - complex1 - 09-12-2020, 11:42 AM
RE: Phone features not working - complex1 - 09-14-2020, 02:28 PM
RE: Phone features not working - complex1 - 09-14-2020, 03:38 PM

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