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Phone features not working
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 992
Joined: Jan 2014
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Post: #2
RE: Phone features not working
(09-11-2020 04:18 PM)KenleyHickman Wrote:  I can set DND on my phone, but when I call it, it rings normally. Also, call foward is not working and doing the same thing. Any suggestions of what to check?

Hi,

Please try next:
DND: Features > Forward & DND > DND > DND status: ON
The phone won't ring anymore.

Call Forward: Features > Forward & DND > Always Forward: ON and set Target: Destination number
The phone will forward an incoming call to the destination number.

Hope this will help.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-11-2020 05:22 PM
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Messages In This Thread
Phone features not working - KenleyHickman - 09-11-2020, 04:18 PM
RE: Phone features not working - complex1 - 09-11-2020 05:22 PM
RE: Phone features not working - complex1 - 09-11-2020, 08:28 PM
RE: Phone features not working - complex1 - 09-12-2020, 11:42 AM
RE: Phone features not working - complex1 - 09-14-2020, 02:28 PM
RE: Phone features not working - complex1 - 09-14-2020, 03:38 PM

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