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Forward call before answering
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ostrunk Offline
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Posts: 2
Joined: Aug 2020
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Post: #1
Forward call before answering
Hi everybody,

I have an T48S and am trying to transfer an incoming call before actually answering it, so that when I'm busy I can send the caller to our front desk instead of picking up or sending him to my mailbox via DND or mute.

When I press the forward softkey during an incoming call, I can select a VoIP target, but the call never gets transfered. Instead, the caller still hears a ring and ultimately gets send to my voicemail.

Is there even a way to transfer incoming calls before picking up?

Best regards
Oliver
(This post was last modified: 08-20-2020 02:22 PM by ostrunk.)
08-20-2020 12:11 PM
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Forward call before answering - ostrunk - 08-20-2020 12:11 PM

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