Forward call before answering

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ostrunk Offline

Junior Member

Posts: 2

Joined: Aug 2020

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Post: #1

Forward call before answering

Hi everybody,

I have an T48S and am trying to transfer an incoming call before actually answering it, so that when I'm busy I can send the caller to our front desk instead of picking up or sending him to my mailbox via DND or mute.

When I press the forward softkey during an incoming call, I can select a VoIP target, but the call never gets transfered. Instead, the caller still hears a ring and ultimately gets send to my voicemail.

Is there even a way to transfer incoming calls before picking up?

Best regards
Oliver

(This post was last modified: 08-20-2020 02:22 PM by ostrunk.)

08-20-2020 12:11 PM

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Messages In This Thread

Forward call before answering - ostrunk - 08-20-2020 12:11 PM

RE: Forward call before answering - complex1 - 08-20-2020, 02:02 PM

RE: Forward call before answering - ostrunk - 08-20-2020, 02:21 PM

RE: Forward call before answering - complex1 - 08-20-2020, 02:47 PM

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