T46G - firmware downgrade

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Threaded Mode \| Linear Mode T46G - firmware downgrade
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,538

Joined: Jan 2014

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Post: #2

RE: T46G - firmware downgrade

(08-07-2020 10:44 AM)jgolinuc Wrote: Hi,
I'm using a T46G phone and I tried updating it to the last firmware version (28.83.0.120) but I now have an issue that when I receive a call from someone in our phone book, only the number is displayed and not the name.

It appears that this has something to do with our phone provider company and that they only support a previous firmware (28.82.199.7).

Where can I find this previous firmware to perform a downgrade ?

Thanks for your help,

Best regards,

Joel

Hi Joel,

Firmware 28.xx.0.xxx is standard firmware intended for International use.
Firmware 28.xx.199.x is customized firmware provided from your phone provider.
Please contact your phone provider for this firmware downgrade.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

08-07-2020 02:05 PM

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Messages In This Thread

T46G - firmware downgrade - jgolinuc - 08-07-2020, 10:44 AM

RE: T46G - firmware downgrade - complex1 - 08-07-2020 02:05 PM

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