[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Automatic redial after call transfer
Author Message
PCGYeah Offline
Junior Member
**

Posts: 1
Joined: Jun 2020
Reputation: 0
Post: #1
Automatic redial after call transfer
We have an issue at a site where we installed 10 yeahlink t46g phones, that are connected with a broadsoft voip platform.

An external caller (A) dials the sites phone number. It is picked up by phone B at the site. They then transfer (blind) the call to her colleague (phone C), B hangs up and the call is transfered.

A and C are succesfully connected and we have audio etc...

When C now ends the phone call, a call is automatically beiing iniated from B to C. While B doesn't touches her phone. This happens with every call that is internally transfered, blind...

When they dont transfer the call blind, but when B and C first talk to each other, (attented) to announce the call, this behaviour doesn't happen.

The provider doesn't have a clue , it looks like an "automatically redial when busy" is happening or something...is this an option in the phone?
06-10-2020 02:55 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Automatic redial after call transfer - PCGYeah - 06-10-2020 02:55 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46G call completed elsewhere zimbocz 3 6,965 10-28-2022 03:28 AM
Last Post: tredd1982
  Transfer error: Not Emergency Call tredd1982 0 199 10-28-2022 03:15 AM
Last Post: tredd1982
  get accout in call log me475z8029357 0 215 10-27-2022 05:50 PM
Last Post: me475z8029357
Question Sip - T41P - Displaying wrong information and can't redial StaceyStorm 1 350 10-14-2022 11:19 PM
Last Post: complex1
  T48G + EHS36 +Janra engage 75 not hanging up call kris.hetherington@firstsource.com 1 3,095 09-30-2022 03:23 AM
Last Post: knewgent
  Display current time during a call cecilia.dellaria@statewide.com 0 332 09-23-2022 11:48 PM
Last Post: cecilia.dellaria@statewide.com
  T48U 'transfer.dsskey_deal_type' issue srcenturic 0 638 06-27-2022 02:52 PM
Last Post: srcenturic
  cannot transfer to Park line button srcenturic 0 684 06-10-2022 01:41 AM
Last Post: srcenturic
  How to show caller Phone Number when call is forwarded gijoe 0 784 05-31-2022 07:40 PM
Last Post: gijoe
  T46 - Program Message Button for a Help call? harrys 0 1,046 03-31-2022 11:08 PM
Last Post: harrys

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication