[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T23G Unable to Obtain IP Address
Author Message
xBrito Offline
Junior Member
**

Posts: 3
Joined: May 2020
Reputation: 0
Post: #3
RE: T23G Unable to Obtain IP Address
(05-20-2020 09:25 AM)complex1 Wrote:  
(05-20-2020 07:55 AM)xBrito Wrote:  I'm trying to set up a VoIP phone in my home office using a T23G. When connecting the phone direct to an ethernet port, it does not progress passed 'Obtaining IP Address' and I am unable to proceed.

I have checked using other ethernet ports but same result. I have confirmed the ports are working correctly, and have also tried a factory reset.

Any advice would be appreciated.

Hi,

Was the factory reset successful?
Have you checked or switched the network cable between the phone and the switch?
Double check that you are using the internet connector and not the PC port on the back of the phone.

Hi
Thanks for your help.

As far as the phone indicates, the factory reset was successful.
The cable is new, but I did check using a cable tester and all good.
I can confirm that the cable is connected to the internet port, and not the PC port. This is also validated by the presented 'Obtain IP address' message, where as if I had connected to the PC port the message 'Network Unavailable; would be displayed.
05-20-2020 09:43 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T23G Unable to Obtain IP Address - xBrito - 05-20-2020, 07:55 AM
RE: T23G Unable to Obtain IP Address - xBrito - 05-20-2020 09:43 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T23G does not respond to network aciacci 1 1,554 05-07-2021 12:11 AM
Last Post: complex1
  Forwarding - Action URI - T23G matiasarw 0 1,343 03-14-2021 08:13 AM
Last Post: matiasarw
  how to connect yealink T23G to mikrotik openvpn server m.taghavi 4 5,195 10-11-2020 11:31 AM
Last Post: bozko
  Used T23G, can't factory reset, can't update MonkeySeeMonkeyDo 3 5,168 05-19-2020 07:19 PM
Last Post: Yisroel_MongoTEL
Smile Can a T29G Config.bin file be uploaded into a T23G Red Stone Telecom 0 2,102 03-29-2020 08:35 PM
Last Post: Red Stone Telecom
  T23G Unable to obtain IP after upgrade Duncan 2 3,874 12-31-2019 10:58 PM
Last Post: Duncan
  T23G Network unavailable obtaining ip address james king 4 12,913 12-04-2019 09:46 AM
Last Post: nn123nn
  T23G .bin and .rfs ? rmeunier 5 10,379 11-14-2019 01:57 PM
Last Post: Evan_Yealink
  openvpn[1205]: RESOLVE: Cannot resolve host address: myfake.dns.net:1194 rafael.catelecom 2 3,489 11-07-2019 02:24 PM
Last Post: rafael.catelecom
  T23G sending 0x5c packets once a minute DavidAUM 2 3,470 08-01-2019 06:12 PM
Last Post: DavidAUM

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication