[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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So you are selling this but no support?
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Yisroel_MongoTEL Offline

Posts: 142
Joined: Jul 2017
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Post: #4
RE: So you are selling this but no support?
(04-21-2020 01:41 AM)matthewearl Wrote:  I wasn't aware of this. Anyways good to post here in case someone else has the same problem. I still need to find out why when I try to download a MAC config from a device it shows up with a file size of .21kb and error of

"{"sessionId":"8sYXKQTegXp8EPX6tVgXLYueaRjwkq3cZnDL6B05KiQbOZd7k5tYmuS3G53yhOuyEmdFQ/UXNR8XRouNlHVE4ZvVKR7vowpRRExx8xiQnFU=","ret":-1,"error":{"errorCode":20302,"msg":"Generate config file failed.","fieldErrors":""}}"

It does this with every device from any location with any phone and using all current firmware.

I don't know an answer (saw your thread). So try a ticket, and if helped maybe come back report the solution.
04-21-2020 01:45 AM
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RE: So you are selling this but no support? - Yisroel_MongoTEL - 04-21-2020 01:45 AM

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