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Headset hyper-volume and shrill on T-46
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 997
Joined: Jan 2014
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Post: #2
RE: Headset hyper-volume and shrill on T-46
(04-14-2020 06:31 PM)BryanC Wrote:  I saw messaging on this problem with headsets on the T-46 from 2015, but did not see a fix. I have bought 3 headsets to use with my T-46, the last being a Bose. Persons with whom I am on the phone reported the same loudness and shrillness and tininess problems with all three. Adjusting volume on the accessories does not fix the problem, and inasmuch as I saw this same messaging earlier, I hope it is a known problem.


I would do next steps: (in that order)
- upgrade the phone to the lastest available firmware
- reset the phone to factory default
- re-provisioning the phone
- use the G711 codec only
- test again

Hope this will help.

Kind regards,

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
04-14-2020 07:30 PM
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RE: Headset hyper-volume and shrill on T-46 - complex1 - 04-14-2020 07:30 PM

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