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Outgoing calls fail - Forbidden
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TotalNet Offline
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Joined: Feb 2020
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Post: #3
RE: Outgoing calls fail - Forbidden
(03-31-2020 08:14 AM)complex1 Wrote:  Let me sum it up if I understand your issue.
At your business office you use a W60B with two accounts, 1 business and 1 private.
The W56H and T41S are both connected to the W60B.
All work well, no issues.

Not quite. The Yealink setup is new and not yet deployed so I am trying to get it working from home by registering the main business phone number on the W60B to make/take business calls at home. The Cisco ATA was working at the office and I have brought it home, I can't make calls from home on this either. Both register and can receive calls with audio working in both directions, they just can't initiate calls.

I have 4 other personal SIP accounts with 3 different providers that do work at home on the Yealink setup.

Thanks for the tip on SIP ALG, I have disabled this on the Unifi USG in the controller. This hasn't made a difference yet but I will reboot everything in the morning to see if that changes. This also gives me something to discuss with tech support at my ISP but I don't expect much, on a business package they set me up with a consumer grade Router/WiFi/modem/Firewall (that got hacked within 2 days of going online) and if you're not using that then support kind of halts!
(This post was last modified: 03-31-2020 11:35 AM by TotalNet.)
03-31-2020 11:32 AM
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Outgoing calls fail - Forbidden - TotalNet - 03-31-2020, 05:40 AM
RE: Outgoing calls fail - Forbidden - TotalNet - 03-31-2020 11:32 AM

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