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Add support for Online Directories lookup
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RomanK Offline
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Posts: 1
Joined: Mar 2020
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Post: #1
Add support for Online Directories lookup
Hi,

Please add support for Online Directories like Gigaset Voip DECT do: https://tel.search.ch/api/help.en.html

With such functionality it is very easy to add CRM integration. We have an integration with our CRM system where Gigaset base during a call setup makes HTTP(s) GET request to CRM server like:

https://crmserver/phone/directory.asp?hm=18002223355

and server responds with XML like:

<?xml version=“1.0” encoding=“UTF-8”?>
<list response=“get_list” type=“pb” total=“1” first=“1” last=“1” reqid=“1”>
<entry>
<fn>Persons or Company Full Name</fn>
<hm>18002223355</hm>
</entry>
</list>

and that is enough to show Caller’s name on the handset (if it is found in CRM).
03-15-2020 08:39 PM
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Add support for Online Directories lookup - RomanK - 03-15-2020 08:39 PM

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