CP960 Not Booting

[NezarH]

(04-06-2020 01:43 AM)MongoTEL_Support Wrote:  

(04-05-2020 05:17 PM)NezarH Wrote:  Thank you so much for the reply, actually I haven't yet tried the usb process! all i have done is (Long tap the home touch screen prompts "initializing...) as the Procedures on the attached image from Yealink tech without plug in usb with the copied needed files! maybe that's why it didn't work! You gave me a hope...

I have the CP960.rom, But cant find the other 2 ; CP960.bin and CP960.rfs any idea where, how to get that!? should I creat 2 files and rename them with the needed extension!? *.bin and *.rfs

Again, thank you for your kind help.

In this download link you can find the recovery files for the CP960:
RM for CP860 CP960 CP920.rar

(04-06-2020 01:43 AM)MongoTEL_Support Wrote:  

(04-05-2020 05:17 PM)NezarH Wrote:  Thank you so much for the reply, actually I haven't yet tried the usb process! all i have done is (Long tap the home touch screen prompts "initializing...) as the Procedures on the attached image from Yealink tech without plug in usb with the copied needed files! maybe that's why it didn't work! You gave me a hope...

I have the CP960.rom, But cant find the other 2 ; CP960.bin and CP960.rfs any idea where, how to get that!? should I creat 2 files and rename them with the needed extension!? *.bin and *.rfs

Again, thank you for your kind help.

In this download link you can find the recovery files for the CP960:
RM for CP860 CP960 CP920.rar

Thank you for the link.

I manged to copy the needed files from the link you have kindly provided.

*copy the 3 named files to usb flash drive (CP960.rom, CP960.bin, CP960.rfs).
*plugged into the usb port (attached to the screen).
*power on the CP960 (Poe).
*long tab the Home touch key when touch screen prompt "initializing..."

- new screen came up showing "Start updating ..." it seems it's reading the USB, but after a short while the screen becomes blank , I have wait more than 2 hours but nothing changed!

for testing purposes I changed the files names, display show (update failed - 1). if I remove the CP960.rom firmware from the usb flash it will show the same error too... This mean recovery process is reading the data correctly!!!

- I have formatted old usb flash useing FAT32!

the only thing I am not sure of is the firmware version for CP960.rom! I shall try! have tried the latest update 73.84.0.25 and 73.84.0.15 same result.

I am excited because the usb method seems will works if done correctly. most likely I am doing something wrong!

I appreciate all your kind support and guidance meanwhile will keep trying!