Issues with T58V + EHS40

[Bennie74]

(02-26-2020 10:05 PM)MongoTEL_Support Wrote:  

(02-24-2020 11:17 AM)ingoo Wrote:  Hi,

thank you for your response.
When using the handset of the phone, everything works well. It is about the EHS40 adaptor which is troublesome.

Powering on and off does not solve the problem.

Regards,
Ingo

I have a similar issue using a Plantronics CS540.

Thankfully there is another adapter compatible with the Plantronics (the APU-76 cable) which works fine.

One issue I do have is that I do not hear ringing in the headset for an incoming call (neither with the APU-76 cable nor with the EHS40.) On my T29/T46 with the EHS36 I used to hear a ringer for incoming calls.

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(02-26-2020 10:05 PM)MongoTEL_Support Wrote:  One issue I do have is that I do not hear ringing in the headset for an incoming call (neither with the APU-76 cable nor with the EHS40.) On my T29/T46 with the EHS36 I used to hear a ringer for incoming calls.

After writing I actually did a search here and found a solution.... (for the ringing issue, not the EHS40 issue) it was just a setting. http://forum.yealink.com/forum/showthread.php?tid=43082

But in the old phones it was actually ringing on the handset even when that setting was the default setting of Use Speaker.

I'm also facing the issue, please help me to resolve this issue.