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T55A - Durability & General Usage Reviews
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mzocherGL Offline
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RE: T55A - Durability & General Usage Reviews
We have deployed about 25 of the Yealink T55A with the Teams firmware over the last 3 months. No physical breaks, but it's early days still. I have a front desk staff who's using her phone most the day, and she's run into these bugs (all with the 15.0.85 firmware):
  • Occasional crash (every 2 weeks or so) of Teams app, especially in the middle of a call trying to transfer
  • If a second call comes in when she's trying to transfer, it blocks the interface for her until the second call ends.
  • More rare (1/month) the phone will receive calls but not ring
Every one of those I've opened tickets with Yealink, and they're all bugs with the Microsoft supplied Teams app (but Yealink engineers did pass them on). Odds are, you'd see these bugs on any Teams hardware. We're waiting to put out 15.0.87 until they put out some release notes.

As for the physical phone, I've had a couple complaints that the screen is quite small. But for most basic users, that's not been a problem.
01-28-2020 02:39 PM
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RE: T55A - Durability & General Usage Reviews - mzocherGL - 01-28-2020 02:39 PM

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