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Have second operator listen to call through Headset
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 781
Joined: Jan 2014
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Post: #2
RE: Have second operator listen to call through Headset
(11-21-2019 06:40 PM)chethamb123 Wrote:  Is it possible for someone to listen to the call through a headset while the operator is using the handset?

Hi,

Not really a answer to your question but maybe the dual headset option is something for you:

Dual headset allows users to use two head sets on one IP phone. To use this feature, users need to physically connect two headsets to the headset and handset jacks respectively. Once the IP phone connects to a call, the user with the headset connected to the headset jack has full-duplex capabilities, while the user with the headset connected to the handset jack is only able to listen.

Hope this will help.

Best regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
11-21-2019 09:17 PM
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RE: Have second operator listen to call through Headset - complex1 - 11-21-2019 09:17 PM

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