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T48S/G dial plan
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jolouis Offline

Posts: 339
Joined: Oct 2013
Reputation: 6
Post: #9
RE: T48S/G dial plan
Just to clarify something:

"Inter digit time" as Complex1 pointed out is the raw value in seconds the phone waits between digits. So if you set it to 1, if a user is slow in dialing they may find that calls go out before they are finished.

i.e. User 1 dials:
312 (quickly) -> works fine
User 2 dials:
3..12 (slow/user pauses to remember who they are calling) -> phone tried to dial just "3" since user took too long.

A better approach is to properly utilize the dial plan feature as I mentioned in my previous post. The dial plan extends the logic of the phone as follows:
a) Every time user enters a digit, phone will check to see if the full sequence they have entered matches one of the dial plan patterns. If so, phone dials out straight away
b) IF pattern DOES NOT match dial plan entries, then phone waits "Inter Digit Time" to see if user has more digits to enter or if call should be placed.

So in a properly configured setup 95% of users should never need to hit "send" on a call, and should also never have to wait 4-5 seconds after dialing for calls to go out. Setup proper dial plan patterns and users will be much happier.
10-21-2019 01:02 PM
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Messages In This Thread
T48S/G dial plan - sprintership - 10-16-2019, 12:54 PM
RE: T48S/G dial plan - complex1 - 10-16-2019, 02:59 PM
RE: T48S/G dial plan - sprintership - 10-16-2019, 03:06 PM
RE: T48S/G dial plan - complex1 - 10-16-2019, 03:20 PM
RE: T48S/G dial plan - sprintership - 10-16-2019, 03:25 PM
RE: T48S/G dial plan - complex1 - 10-16-2019, 05:06 PM
RE: T48S/G dial plan - jolouis - 10-16-2019, 03:02 PM
RE: T48S/G dial plan - sprintership - 10-16-2019, 05:16 PM
RE: T48S/G dial plan - jolouis - 10-21-2019 01:02 PM

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