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W60B "refused to connect"
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #6
RE: W60B "refused to connect"
(02-16-2021 03:33 AM)merlinpendragonx Wrote:  I have a 3CX installation with multiple sites connected via VPNs using Mikrotik routers.
For some reason, whenever one of the sites loses connectivity to the 3CX server (the VPN breaks and reconnects), the W60B phones fail to re-register. All the other phones come back online at the sites including the W56P DECT phones and T46S phones. It's just the W60B phones that have this problem. The only way to get them to re-register is to log into the web interface of the W60B and reboot it. Then it is good until the next "outage" which could be anything from a power failure or an internet disruption. I can recreate the issue if I restart the Mikrotik router at the sites that have W60Bs. This happens at all locations that have W60B phones. Firmware is updated to the latest and 3CX is running the latest version and service packs.

Anyone else having this issue?

Hi,

Did you try using STUN to see if this solve your issue?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
02-16-2021 11:47 PM
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Messages In This Thread
W60B "refused to connect" - ehsanders - 10-03-2019, 08:53 PM
RE: W60B "refused to connect" - Babylonia - 10-03-2019, 10:44 PM
RE: W60B "refused to connect" - ehsanders - 10-04-2019, 04:23 PM
RE: W60B "refused to connect" - Babylonia - 10-05-2019, 01:13 PM

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