CP960 doesn't work via USB connection to Laptop...

[itcom]

Howdy,

We have some CP960 phones and sometimes people want to use them as a stand alone speakerphone without joining a meeting. I'm supposed to be able to plug a Micro USB cable from the phone to my laptop and select it as the Audio device. I've tried this with multiple phones and multiple laptops and can't get it to work.

Windows recognizes the device and it shows up as speakers and a mic but no sound plays from the device and the mic doesn't puck up any noise and transmit it to my laptop. Anyone have the same phone and does it work for you?

Thanks.