[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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T48 Registration Failed &Headset Audio
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Yealink_Michael Offline
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Post: #2
RE: T48 Registration Failed &Headset Audio
hi

please reset to factory after you upgrade to 35.80.0.70

for question one , please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , and we need three of them provide at one time.

for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319

we need trace file both on the old and new firmware , totally 6 files, you can send trace file to support@yealink.com we will follow up .

for question 2, which headset you are use, please tell me the detailed model , reset to factory and test again , if issue still exist , also provide trace file to us , 3 files in total

TKS & BR
08-22-2015 05:35 AM
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RE: T48 Registration Failed &Headset Audio - Yealink_Michael - 08-22-2015 05:35 AM

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