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Impossible to upload a csv to Phonebook
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Germain Offline
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Posts: 5
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Post: #3
RE: Impossible to upload a csv to Phonebook
(08-21-2019 01:24 PM)Jacky_Yealink Wrote:  
(08-19-2019 05:19 PM)Germain Wrote:  Hi

i've been trying for days now and reading the internet so i can upload my Contacts from my macbook to my Yealink T48S. Noway that it works. i've tried converting to CSV , uploading , different forms of CSV ... not one worked .

The Phone tool doesn't work on Excel on Mac. It says it's not compatible.

Is there anyone who can help me or give me a hint how i can get my Mac Contacts to the Yealink. ?

Thanks in advance

Dear Customer,

Good day. This is Jacky from Yealink Technical Support Team, nice to meet you.

I did the same try as you, and I also encountered a similar problem, we suspect that there are some compatibility issues with Excel. If we use another editor, such as Notepad++, it is OK.

We find another way which is more easy, we can produce a XML file through "Yealink phonebook Generation Tool", and import the file to the phone, then achieved the feature. Maybe you can have a try and share the result, the guide I have attached, you can refer it.

Best Regards,


Hi Jacky,

thanks for coming back to me on this.

I tried that already, but since i am on a Macbook it doesn't work.

I get the following error message.

08-21-2019 01:30 PM
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RE: Impossible to upload a csv to Phonebook - Germain - 08-21-2019 01:30 PM

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