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CP930 Randomly mutes
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navarac1 Offline
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Post: #11
RE: CP930 Randomly mutes
Hate to pile on but we have the same issue with a CP930 on 3CX - phone will mute automatically after about 20-30 minutes.
10-20-2020 09:10 PM
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Rkaddissi@global-cti.com Offline
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Post: #12
RE: CP930 Randomly mutes
We Have had this problem for the past year, we have 12 units of the CP930w, and randomly the call gets muted on different units.
Yealink tech support was no help. Really disappointed in the way they handle trouble tickets, they keep you running in a circle..
12-18-2020 06:12 AM
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East_Yealink Offline
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Post: #13
RE: CP930 Randomly mutes
Dear Customers,

We have new firmwares to resolve the problem, please download them here:

CP930W -
https://drive.google.com/file/d/1DeMd5iH...sp=sharing

W60B -
https://drive.google.com/file/d/1PeATgwi...sp=sharing

Best Regards,
Yealink Support Team
01-04-2021 11:40 AM
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kzllp Offline
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Post: #14
RE: CP930 Randomly mutes
(01-04-2021 11:40 AM)East_Yealink Wrote:  Dear Customers,

We have new firmwares to resolve the problem, please download them here:

CP930W -
https://drive.google.com/file/d/1DeMd5iH...sp=sharing

W60B -
https://drive.google.com/file/d/1PeATgwi...sp=sharing

Best Regards,
Yealink Support Team

Can you repost these? The latest firmware on your website does not fix this issue.
02-04-2022 06:06 AM
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East_Yealink Offline
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Post: #15
RE: CP930 Randomly mutes
Please try the following firmware for the CP930W and the W60B base.

https://dmfile.yealinkops.com/firmware/d...5.0.42.rom

https://dmfile.yealinkops.com/firmware/8...5.0.66.rom

BR
East
02-10-2022 01:43 PM
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junlee Offline
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Post: #16
RE: CP930 Randomly mutes
(02-10-2022 01:43 PM)East_Yealink Wrote:  Please try the following firmware for the CP930W and the W60B base.

https://dmfile.yealinkops.com/firmware/d...5.0.42.rom

https://dmfile.yealinkops.com/firmware/8...5.0.66.rom

BR
East

Thank you so much.
Can you please add these newer firmware of CP930W to its official firmware download page?

https://support.yealink.com/en/portal/do...fbcfec2522

Our IT admin refuses to install only the firmware we can download from YeaLink's official firmware download page.

Thank you so much for your help.
Jun.
05-20-2023 07:41 AM
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