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Phone reboots and pauses on Initializing when PC port is used.
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gleblond Offline
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Posts: 2
Joined: Aug 2019
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Post: #3
RE: Phone reboots and pauses on Initializing when PC port is used.
(08-13-2019 09:49 AM)Phil_Yealink Wrote:  Dear Customer

Good day. This is Phil from Yealink Technical Support Team,nice to meet you.

1、May I know that if you donn't used PC Port ,the phone can working fine?
2、May I know which way you power the phone ?POE or adapter?
It may be caused by insufficient power consumption ,Please make sure you can provide sufficient power. Adapter (DC 5V/1.2A),POE(2.1-3.9W).


Any queries, please feel free to let me know. Thanks.
Best Regards,
Phil Lin

Hi there, thank you for your response

The phone works fine without anything connected to the PC port. I am checking on how the user is powering the phone now and will have them try a known working adapter.
08-13-2019 01:31 PM
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RE: Phone reboots and pauses on Initializing when PC port is used. - gleblond - 08-13-2019 01:31 PM

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