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Alert-Info Ringtone not working
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,157
Joined: Jan 2014
Reputation: 33
Post: #2
RE: Alert-Info Ringtone not working
(08-01-2019 07:41 PM)tima Wrote:  Hello,

Using T53W or T54W firmware the Alert-info doesn't appear to be working.

Example sip invite, PCAP from the phone confirms this. In account 1 Distinctive Ring Tones set to "yes" in settings > ring, Internal Ringer 1 set to inbound-call and file set to Ring1.wav

Default ringtone under settings > preferances > ringtype set to ring2.wav

Sending to
INVITE sip:9999@x.x.x.x SIP/2.0
Via: SIP/2.0/UDP y.y.y.y:5060;branch=z9hG4bKSfHHDZ1xL1LYhF0k8D01E6
Call-ID: 20190801193121028329-dc7bb27bfda48f37503dad99af13f4a1
Contact: <sip:y.y.y.y:5060;transport=udp>
CSeq: 201 INVITE
From: "Someone" <sip:1419xxxxxxx@z.z.z.z>;tag=SfHHDZ1xL1LYhF0k8D01E6
Max-Forwards: 60
To: <sip:9999@testdomain.com>
Date: Thu, 01 Aug 2019 19:31:21 GMT
Alert-Info: inbound-call
Content-Type: application/sdp
Content-Length: 345

Inbound call rings ring2.wav not ring1.


I think that the Alert-Info in your SIP Invite example needs to be formulated differently.
I should be something like this:
Alert-Info: <http://www.notused.invalidtld>;info=inbound-call

Kind regards,

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
08-02-2019 10:55 AM
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Messages In This Thread
Alert-Info Ringtone not working - tima - 08-01-2019, 07:41 PM
RE: Alert-Info Ringtone not working - complex1 - 08-02-2019 10:55 AM
RE: Alert-Info Ringtone not working - tima - 08-05-2019, 08:46 PM

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