[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Alert-Info Ringtone not working
Author Message
tima Offline
Junior Member

Posts: 20
Joined: Jun 2014
Reputation: 0
Post: #1
Alert-Info Ringtone not working

Using T53W or T54W firmware the Alert-info doesn't appear to be working.

Example sip invite, PCAP from the phone confirms this. In account 1 Distinctive Ring Tones set to "yes" in settings > ring, Internal Ringer 1 set to inbound-call and file set to Ring1.wav

Default ringtone under settings > preferances > ringtype set to ring2.wav

Sending to
INVITE sip:9999@x.x.x.x SIP/2.0
Via: SIP/2.0/UDP y.y.y.y:5060;branch=z9hG4bKSfHHDZ1xL1LYhF0k8D01E6
Call-ID: 20190801193121028329-dc7bb27bfda48f37503dad99af13f4a1
Contact: <sip:y.y.y.y:5060;transport=udp>
CSeq: 201 INVITE
From: "Someone" <sip:1419xxxxxxx@z.z.z.z>;tag=SfHHDZ1xL1LYhF0k8D01E6
Max-Forwards: 60
To: <sip:9999@testdomain.com>
Date: Thu, 01 Aug 2019 19:31:21 GMT
Alert-Info: inbound-call
Content-Type: application/sdp
Content-Length: 345

Inbound call rings ring2.wav not ring1.

Attached File(s) Thumbnail(s)
(This post was last modified: 08-01-2019 07:44 PM by tima.)
08-01-2019 07:41 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Alert-Info Ringtone not working - tima - 08-01-2019 07:41 PM
RE: Alert-Info Ringtone not working - tima - 08-05-2019, 08:46 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  proxy bypass list for T56A/CP960 (Teams) not working thomas.hauff 0 216 10-05-2020 10:19 AM
Last Post: thomas.hauff
  Freepbx T54W with EXP50 - BLF stops working after FW sentinelace 2 665 09-01-2020 08:34 PM
Last Post: sentinelace
  T55 teams change Ringtone Issue juergen.kofler 3 1,526 05-14-2020 06:54 PM
Last Post: complex1
  T58A Alert-Info Distictive Ring Kevin941 2 1,325 12-05-2019 09:26 PM
Last Post: Kevin941
  T58A Teams - Call Queues Stopped working Pacxa 11 7,744 11-21-2019 08:31 AM
Last Post: IDC
  Visual alert for BLF Pickup doesn't work properly Mr_Christian 0 1,703 02-13-2018 10:30 AM
Last Post: Mr_Christian
  Directory Lookups and Smart Dialing Not working Asanka 1 2,823 02-01-2018 09:56 AM
Last Post: Jensen_Yealink

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication