Disable missed calls for BLF

[complex1]

(07-22-2019 07:10 PM)lharris@eaglecap.com Wrote:  It rings at the user's phone after the 4th ring and they receive a pop-up notification (which is what they want). The problem is only with the "Missed calls". They do not want to see the "missed calls" in the history and the little notification for the main line. They only want to see "missed calls" for their own extension.

Hope that makes it clearer.

Thanks for your help.

Hi,

I think it is not possible what you want to achieve. After the 4th ring the call is send to the phone and because the call is not answered by the user they get the missed call notifications.
I think, but for sure, you have to use a Ring Group or Queue, these notifications for missed calls will not appear.

Hope this will help.