Disable missed calls for BLF

[complex1]

(07-22-2019 04:05 PM)lharris@eaglecap.com Wrote:  Hello,
We have a few users who monitor our main line on their T57W phone. The problem is when a call comes in on the main line it shows as a missed call on their phone. Is there any way to turn off missed calls for the line they are monitoring? In other words they only want to see missed calls for their extension.

Thanks.

Hi,

When the phone monitoring the main line do it also ring when a call comes in on the main line, or is the power LED going to flash, or do you get a notification popup?
The notification popup can be disabled here:
Features > Notification Popups > Display Missed Call Popup > switch Off
The Power LED can be disabled here:
Features > Power LED > MissCall Power Light Flash > switch Off

Hope this will help.