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BLF lighting wrong button on sidecar? Anyone experienced this?
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Brenda_Yealink Offline
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Post: #2
RE: BLF lighting wrong button on sidecar? Anyone experienced this?
(07-08-2019 02:32 PM)tima Wrote:  Dear Customer,
This is Brenda from Yealink Technical Support team.

For this issue, please upgrade the phone to the latest version from the link below.
https://drive.google.com/open?id=1p7ghSk...r-tgFArv0b

If it happens again, please try to reproduce the issue and offer us trace files for further analysis as below:
a. Level 6 syslog
b. PCAP trace
c. Config.bin
You can get the guide from this link to see how to export the issue data(trace files):
http://support.yealink.com/faq/faqInfo?id=707

(For the consideration of your privacy, you can email the trace files to me at: Brenda@yealink.com.)

If you have any other question, please click the link below to create a ticket, we will assign a FAE to follow up.
ticket.yealink.com


Best Regards,
Brenda
07-16-2019 09:48 AM
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Messages In This Thread
RE: BLF lighting wrong button on sidecar? Anyone experienced this? - Brenda_Yealink - 07-16-2019 09:48 AM

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