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BLF lighting wrong button on sidecar? Anyone experienced this?
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Brenda_Yealink Offline
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Posts: 3
Joined: Mar 2019
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Post: #2
RE: BLF lighting wrong button on sidecar? Anyone experienced this?
(07-08-2019 02:32 PM)tima Wrote:  Dear Customer,
This is Brenda from Yealink Technical Support team.

For this issue, please upgrade the phone to the latest version from the link below.

If it happens again, please try to reproduce the issue and offer us trace files for further analysis as below:
a. Level 6 syslog
b. PCAP trace
c. Config.bin
You can get the guide from this link to see how to export the issue data(trace files):

(For the consideration of your privacy, you can email the trace files to me at:

If you have any other question, please click the link below to create a ticket, we will assign a FAE to follow up.

Best Regards,
07-16-2019 09:48 AM
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RE: BLF lighting wrong button on sidecar? Anyone experienced this? - Brenda_Yealink - 07-16-2019 09:48 AM

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