[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Online Tranfer
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jolouis Offline

Posts: 339
Joined: Oct 2013
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Post: #2
RE: Online Tranfer
(07-02-2019 10:47 AM)Pedro Freitas Wrote:  Hello Forum,

Can Yealink phones, transfer a call in online mode?
For example:
I am a telephone operator, and have a call from John. He wants to talk with a costumer, and he tell me the number 1234567890. Can i enter that number directly in display phone to be used to transfer, Instead of writing it on post-it?

Pedro Freitas

You can do the transfer by entering the digits (assuming your provider/PBX allows that), but the active call has to be put on hold first. So if you can remember the digits for a few seconds in your head, then yes you can do it. If it is a big number that you can't remember, you'll have to document it as there is no way to enter it digit by digit while actively talking to the customer.
07-04-2019 05:15 PM
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Messages In This Thread
Online Tranfer - Pedro Freitas - 07-02-2019, 10:47 AM
RE: Online Tranfer - jolouis - 07-04-2019 05:15 PM

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