New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!
http://forum.yealink.com/forum/announcements.php?aid=18

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T48g and t48s "Sharing" a call for training/QC
Author Message
jolouis Offline
Moderator
*****

Posts: 288
Joined: Oct 2013
Reputation: 5
Post: #3
RE: T48g and t48s "Sharing" a call for training/QC
Depending on how strict your requirements are (i.e. if you are doing this for training only VS supervision) you can also look into Dual headset mode.

This is designed for call center training, but might work for you too. In this mode, the handset port of the phone can be used to connect a second "supervisor" headset. So User talks normally on main headset, and supervisor listens in on secondary headset.

Just a thought, otherwise server side support for sure.
06-27-2019 01:20 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: T48g and t48s "Sharing" a call for training/QC - jolouis - 06-27-2019 01:20 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T48G S4B firmware and WF40 wifi dongle noel_leahy 5 4,132 07-16-2019 04:20 AM
Last Post: BurdensIT
  T48S after Firmware update to 66.9.0.80 no Downgrade possible? thomas.hauff 1 124 07-15-2019 03:06 PM
Last Post: East_Yealink
  T46S - call forward target (number) on display mikedonn 2 183 07-15-2019 02:43 PM
Last Post: mikedonn
  T46s and T48s missing submenus after update mrchance 1 177 06-20-2019 01:59 PM
Last Post: complex1
  Does retire 3DES affect T48S? Sven45687 1 190 06-18-2019 01:07 AM
Last Post: Kevin_Yealink
  bug T48G - dialog-info local identify name not show on BLF alert Kamik 8 5,447 06-10-2019 06:47 AM
Last Post: JERALD
  Can we disable call forwarding Philip Wang 1 185 05-17-2019 08:48 PM
Last Post: complex1
  LDAP (MS AD) T48G only displays single number scubes 1 338 05-14-2019 06:32 AM
Last Post: Mike_Yealink
  Press '+' sign on T46S and T48S TY 1 500 05-10-2019 01:48 PM
Last Post: Michael_Yealink
  T48S ispt 0 162 05-02-2019 04:29 PM
Last Post: ispt

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication