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Can't Call Forward Yealink T21P e2 - latest firmware
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Walter_Yealink Offline
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Posts: 3
Joined: May 2019
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Post: #2
RE: Can't Call Forward Yealink T21P e2 - latest firmware
Hi Grace,

This is Walter from Yealink Technical Support Team, nice to work with you!

For this issue, we need you kindly help us to check below item:
1.What message on the screen or voice prompt when the phone fails to call forward?
2.Which type of forward feature you are using?
3.Please kindly provide the trace files to me so that I can help you find out the cause:
a. Level 6 syslog
b. PCAP trace
c. Config.bin

You can get the guide from this link to see how to export the issue data(trace files):
http://support.yealink.com/faq/faqInfo?id=707

Best Regards,
Walter
06-18-2019 09:53 AM
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RE: Can't Call Forward Yealink T21P e2 - latest firmware - Walter_Yealink - 06-18-2019 09:53 AM

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