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Repetitive Voicemail Notifications
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complex1 Offline
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Post: #2
RE: Repetitive Voicemail Notifications
(06-10-2019 02:21 AM)Gregory T Wrote:  Hello All,

I have rolled out about 90 Yealink T29G phones. Thus far, I have 2 users requesting that I disable the voicemail notification that seems to go off about every 60 seconds until they check their voicemail.

Not having experienced this issue myself (on my yealink T29G). I visited their office, called their phone, and left a message. What followed literally blew me away....

Voicemail notification appeared as expected. Pop-up on screen, beeps, red blinking light. Yup, all good. Waited to see what would happen in about 60 seconds. Sure enough.... The notification cleared it self after about 30 seconds. Then 30 seconds later (60 seconds after initial notification), it again, popped up the screen, beeped, and the red light flashed.

It continued this loop until the user cleared his voicemail.

As I've said, about 90 phone rolled out across 4 states. Thus far only 2 users have reported this issue.

Any ideas out there? Anyone else seen this? I'm using Asterisk Asterisk 13.21.1

Thanks!
Greg

Hi Greg,

Please make sure the phones are running on the latest firmware 46.83.0.50
then reset the phones to factory default, even if they are new out of the box and try again.
http://support.yealink.com/documentFront...umentId=15

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
06-10-2019 07:37 AM
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RE: Repetitive Voicemail Notifications - complex1 - 06-10-2019 07:37 AM

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