Repetitive Voicemail Notifications

[Gregory T]

Hello All,

I have rolled out about 90 Yealink T29G phones. Thus far, I have 2 users requesting that I disable the voicemail notification that seems to go off about every 60 seconds until they check their voicemail.

Not having experienced this issue myself (on my yealink T29G). I visited their office, called their phone, and left a message. What followed literally blew me away....

Voicemail notification appeared as expected. Pop-up on screen, beeps, red blinking light. Yup, all good. Waited to see what would happen in about 60 seconds. Sure enough.... The notification cleared it self after about 30 seconds. Then 30 seconds later (60 seconds after initial notification), it again, popped up the screen, beeped, and the red light flashed.

It continued this loop until the user cleared his voicemail.

As I've said, about 90 phone rolled out across 4 states. Thus far only 2 users have reported this issue.

Any ideas out there? Anyone else seen this? I'm using Asterisk Asterisk 13.21.1

Thanks!
Greg