[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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W52P outgoing calls
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Indus Offline
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Posts: 3
Joined: Aug 2015
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Post: #4
RE: W52P outgoing calls
(08-17-2015 07:48 PM)Indus Wrote:  
(08-17-2015 04:21 PM)Yealink_James Wrote:  Hello Brijesh,

Can you help to capture a pcap trace/level 6 syslog/config.bin file?

Go to web interface-> Phone, then
1. Go to configuration, set the syslog to level 6.
2. Go to upgrade, start pcap feature.
3. Make a problmatic call and export the two files to us.
4. Go to configuration, export config.

We will check a possible issue from these files.


Hello James,

I have done as you have requested. Please let me know if you have received the attachment and if the information provided is okay.
OR should I resend it with few more calls.
Do you have a hotline no or Support number with whom we can personally speak?

Should I stop the Pcap feature??


Hello Yealink team,

I am still waiting for my reply.

08-21-2015 08:57 PM
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Messages In This Thread
W52P outgoing calls - Indus - 08-16-2015, 11:52 PM
RE: W52P outgoing calls - James_Yealink - 08-17-2015, 04:21 PM
RE: W52P outgoing calls - Indus - 08-17-2015, 07:48 PM
RE: W52P outgoing calls - Indus - 08-21-2015 08:57 PM

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