W52P outgoing calls

[Indus]

  syslog.tar (Size: 615 KB / Downloads: 1)

(08-17-2015 04:21 PM)Yealink_James Wrote:  Hello Brijesh,

Can you help to capture a pcap trace/level 6 syslog/config.bin file?

Go to web interface-> Phone, then
1. Go to configuration, set the syslog to level 6.
2. Go to upgrade, start pcap feature.
3. Make a problmatic call and export the two files to us.
4. Go to configuration, export config.

We will check a possible issue from these files.

Thanks,
James

---

Hello James,

I have done as you have requested. Please let me know if you have received the attachment and if the information provided is okay.
OR should I resend it with few more calls.
Do you have a hotline no or Support number with whom we can personally speak?

Should I stop the Pcap feature??

Regards