[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
External Calls - Caller ID on attended transfer
Author Message
Tim_B Offline
Junior Member
**

Posts: 5
Joined: Apr 2019
Reputation: 0
Post: #1
External Calls - Caller ID on attended transfer
Could anyone please advise...

I have managed to get the Caller ID follow when an internal call is transferred..

e.g. internal1 calls internal2 and transfers call to internal3.. When the call is put through to internal3, they see the caller ID for internal1 correctly.

But when an external call is transferred, the caller ID still shows the phones that transferred the call.

e.g. External Calls internal2 and transfers to internal3, When the external call is put through to internal3 they see the caller ID for internal2 incorrectly.

Config:
- Account>Advanced>Caller ID Source changed from "FROM" to "PAI-RPID-FROM"
(account.1.cid_source = 4)
- features.pickup_caller_num_record.enable = 1
- phone_setting.called_party_info_display.enable = 1

Yealink T42S - FW 66.84.0.10

Can anyone please advise what im missing or if this is possible?
04-29-2019 08:48 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
External Calls - Caller ID on attended transfer - Tim_B - 04-29-2019 08:48 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46U Caller ID Bitrez66 0 120 11-25-2022 05:58 PM
Last Post: Bitrez66
  Transfer error: Not Emergency Call tredd1982 0 217 10-28-2022 03:15 AM
Last Post: tredd1982
  Distinctive Ringtones for Internal Calls harrys 0 570 07-10-2022 09:03 PM
Last Post: harrys
  T48U 'transfer.dsskey_deal_type' issue srcenturic 0 648 06-27-2022 02:52 PM
Last Post: srcenturic
  Attended Transfers not transferring snagrat 2 1,298 06-22-2022 01:53 AM
Last Post: snagrat
  ghost calls to cid:XXXXX bfcoi974 8 2,799 06-21-2022 07:37 PM
Last Post: bfcoi974
  cannot transfer to Park line button srcenturic 0 700 06-10-2022 01:41 AM
Last Post: srcenturic
  How to show caller Phone Number when call is forwarded gijoe 0 799 05-31-2022 07:40 PM
Last Post: gijoe
  T43-U incoming calls do not land on the correct line/button rtfm2022 7 3,291 05-12-2022 05:41 PM
Last Post: rtfm2022
Bug Transfer to Broadworks Network Directory Contacts - screen timeout issue livehappy42 0 1,599 10-27-2021 07:58 AM
Last Post: livehappy42

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication