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Vonage BLF - How to Pick Up Ringing Extensions?
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kmaheu Offline
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Posts: 2
Joined: Mar 2019
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Post: #3
RE: Vonage BLF - How to Pick Up Ringing Extensions?
(04-22-2019 01:16 PM)jolouis Wrote:  This is something you need to setup with Vonage, or have Vonage configure on your behalf. If you have your phones configured properly with the correct pickup-code, the BLFs should do what you want, but it's up to the hosting provider to make sure you are allowed to do it.

Thank you for your reply! Vonage told me this past weekend that it is not a feature that they support under BLF. It *is* under SLA - but we are not a call center environment - all phones should not ring with any incoming call (or call transferred to say, x202 should not ring on everyone's phone).
04-22-2019 03:52 PM
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RE: Vonage BLF - How to Pick Up Ringing Extensions? - kmaheu - 04-22-2019 03:52 PM

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