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T27G backlight keeps lighting up
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RSK Offline
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Post: #1
T27G backlight keeps lighting up
Greetings.

We have a T27G with an extention module. The module has its DSS keys programmed to either BLF or quick dial. The issue is that backlight on both the phone and the module keeps lighting up each time the status of any BLF-related subcriber changes (that is, each time they start or stop a conversation).

Googling has led me to this thread here: http://forum.yealink.com/forum/showthread.php?tid=1166 This is about a different phone model with the same problem. From what I can tell, it's a firmware issue that was supposed to be resolved with an update.

I've upgraded the firmware to the latest version I could (69.84.0.15) but it didn't help. Anything else I can do?

Thanks.
03-27-2019 04:08 AM
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T27G backlight keeps lighting up - RSK - 03-27-2019 04:08 AM

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