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Forward certain phone #'s only
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #2
RE: Forward certain phone #'s only
(03-11-2019 01:36 PM)Chris708 Wrote:  Is there a way to have specific phone numbers forwarded to a different extension or phone number while having all other calls come through?

We don't want the call blocked in this case but the person keeps leaving messages on the wrong extension and have been repeatedly made known of the issue.

We don't have a lot of control over our cloud PBX in this regard (routing specific incoming phone numbers) except that we can block specific #'s but that is not needed in this case.

Even if we have to include the number into the local phone directory of the phone, that might be ok as well.

Thanks

Hi Chris,

Yes, this is possible (tested on T48G)
Please log in your phone, go to Directory > Local Directory and under Directory, add the specific number(s) you want to forward.
Then under "Auto Divert" add the destination number.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-11-2019 03:35 PM
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Messages In This Thread
Forward certain phone #'s only - Chris708 - 03-11-2019, 01:36 PM
RE: Forward certain phone #'s only - complex1 - 03-11-2019 03:35 PM

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