[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46G Remote Phone Book
Author Message
AdamB Offline
Junior Member
**

Posts: 2
Joined: Jun 2018
Reputation: 0
Post: #3
RE: T46G Remote Phone Book
(05-14-2019 06:44 AM)Mike_Yealink Wrote:  Dear Customer,

This is Mike from Yealink Technical Support team, good day.


I am troubled to get the diagnostic file of the phone according to the operation of the following link.(http://support.yealink.com/faq/faqInfo?id=707)

Friendly Tip: Diagnostic files in both cases that can be used normally and not used properly need to be obtained


Best Regards,

Mike

HI Mike,

I found the issue in the end. It was IP ranges. I assume its a bug in the f/w as the phone was on 192.168.0.1 and the phone book on 192.168.1.1 despite the phone having the right subnet it wouldn't access it, by moving the phonebook to 192.168.0.2 it started working
05-14-2019 08:15 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T46G Remote Phone Book - AdamB - 03-06-2019, 01:05 PM
RE: T46G Remote Phone Book - Mike_Yealink - 05-14-2019, 06:44 AM
RE: T46G Remote Phone Book - AdamB - 05-14-2019 08:15 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Phone book search with accented characters Maxence 0 111 11-16-2020 07:18 PM
Last Post: Maxence
  T46s phone locking users out with continuous bad password attempts. jwilson@thehills 0 299 10-08-2020 10:05 PM
Last Post: jwilson@thehills
  Line Key6-10 Greyd Out - T46G redmondsau 0 256 10-02-2020 07:38 AM
Last Post: redmondsau
  UH36 Support in T46G jinto.antony 1 421 10-01-2020 04:58 PM
Last Post: Yisroel_MongoTEL
  T46G Redefine Hold Button - Ques briankelly63 39 60,083 09-29-2020 09:07 PM
Last Post: chrisduncansb
  T46S/T46G show green icon (blf) although phones disconnected (Asterisk) jobst 0 252 09-16-2020 04:29 AM
Last Post: jobst
  Phone features not working KenleyHickman 10 1,214 09-14-2020 07:52 PM
Last Post: KenleyHickman
  Login button doesn't do anything...T46G jayg30 2 1,230 08-10-2020 05:45 AM
Last Post: Tee
  T46G - firmware downgrade jgolinuc 1 842 08-07-2020 02:05 PM
Last Post: complex1
  Local and Remote phonebooks with more than 3 #s per entry? AndyInNJ 1 776 04-04-2020 09:29 AM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication