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Yealink Forums » IP Phone Series » T5X Series » Disabling "Echo Cancellation" on T series phone with Teams?

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Disabling "Echo Cancellation" on T series phone with Teams?
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DaMiBu Offline
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RE: Disabling "Echo Cancellation" on T series phone with Teams?
(02-28-2019 10:16 AM)DaMiBu Wrote:  How do you tweak / disable the "Echo Cancellation" settings on a T5X phone with Teams firmware?

this issue I am having here is occurring on 30+ Yealink phones running Teams. When on speakerphone the callee will hear a background noise that gets louder and louder over time that sounds like a swarm of bees. Hitting mute will stop however will return later in the call.

Only happens on speakerphone.

Cannot find any info on how to disable any of these Comfort Noise Generation features on Teams versions.

It is not the network as non Yealink phones do not have this issue.

Opened a case with Yealink but not getting much help.

Anyone running Teams on Yealink and seeing a similar issue?
03-12-2019 04:24 PM
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RE: Disabling "Echo Cancellation" on T series phone with Teams? - DaMiBu - 03-12-2019 04:24 PM

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